Forum Discussion

WCK's avatar
WCK
Newbie
4 years ago

Remote power and volume working with vizio tv

Just bought the roku streaming stick 4k. When I try to configure the remote to control my vizio tv to control the power/volume it does not recognize vizio as a tv option 

7 Replies

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    • SVCrone's avatar
      SVCrone
      Newbie

      I also am having this problem.  I've had a Roku stick on my Vizio for several years, but I wanted the mute feature, so I bought a Streaming Stick+.

      I've tried 6 times to pair it. I've checked out the website. I've done what was suggested.

      The problem is, the volume-down button won't work. Then,when you complete the setup process, NONE of the buttons work, and I have to unplug the Roku stick,take the batteries out of the remote,and start all over. 

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert

        SVCrone, WCK --

        Some people with problems setting their Voice Remotes up to control their TV functions have reported success by connecting to an alternate network, like a phone's wifi hotspot for instance, and configuring the remote for the tv while on this alternate network.  Once set up, they could then connect back to their normal network.

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator

        vicky68

        Thanks for the post.

        Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
        With more detailed information, we will be able to assist you further.


        Thanks,
        Danny