Re: Free HDMI Extender. I cannot fill the form. The page have problems

Kir 

Try using the serial number listed in the online dashboard of your account at https://my.roku.com/account.  Near bottom of page will see your linked devices and serial numbers.

Has been a few problems as of late using the extender page but mainly the page not accepting the serial number.

You can also purchase these extenders in a store (female to male HDMI connection) for a few dollars if you need immediately.  However, since Roku does offer a small one for Streaming Sticks, can understand if you want the free one as offered and advertised.

Tagging RokuMary-F and RokuKariza-D who can perhaps offer additional assistance if the above still does not work you.

Hi, this is my first time posting here, and I have an issue of trying to get that free hdmi extender for my 4K Streaming Stick from the website's page itself.

After checking the available threads here with a similar issue, I've already determined that I did in fact put down the correct serial number of my streaming stick from my account page (via copy/paste) and did not include any O's that are meant to be 0's/zeroes. I did everything right but the page suggested that my SN was wrong somehow and that the correct one was on the back of my streaming stick.

The SN on the back of my stick was just the Device ID, which I did put in at first but was given a different kind of error before I copy/pasted the actual SN from my page.

There any way I can contact support directly just to get this free extender Roku supposedly has?