PJDaniel
3 years agoReel Rookie
Philips Roku TV - cannot control volume through remote
Hello, I just purchased a new Philips Roku TV this morning which came with its own Roku remote. I could control everything with the remote but when I play something, the volume comes out blaring loud and when I use the volume control on the remote, I see it decreasing on-screen but the actual volume doesn't go down at all! I took it all the way down to zero and it was still real loud!
I looked through settings and I dont even see an option to 'use remote to control tv'. I even tried pairing my Roku enhanced remote (from my Roku Ultra) to the TV. IT controls everything but the volume. Again, I see the volume changing on-screen but the actual sound coming from the TV doesn't change at all!
Please help!