I am having this exact same issue. The tv is brand new (2 days) and when i turn it on after having turned it off it comes out blaring loud and I have no way to turn it down. What do we do to fix this?
So I actually tried something and it fixed the problem.
I turned off the TV, unplugged it from the wall and plugged it back in after 30 seconds. Then I took the remote from my Roku Ultra, put new batteries in it and held the sync button down for 5 seconds. Then the TV recognized it and everything worked fine after that.
I didn’t really like the remote that came with the TV (because it was a simple remote) and liked my Roku Ultra remote better because it had voice control. I knew that sometimes you can cross-sync Roku remotes and thought it would be worth a shot. And it was!
Thank you everyone for your ideas and suggestions. Appreciate it!
I reset the tv this morning, and tried the unplug trick this afternoon. I hope that fixes the problem, I'd hate to have to go buy a new remote just to be able to use the brand new tv I just bought. I can't imagine it is above expectations to have a working remote come with the tv. Grrr. But thank you for the info.
This is a real Roku TV, with screen and built-in Roku streamer? Not an outboard Roku device attached to non-Roku tv brand?
It is a Phillips Brand Roku tv. It all came on the TV.
