Forum Discussion

LTC_Vince's avatar
LTC_Vince
Newbie
6 years ago
Solved

My verizon remote keeps switching the Cable HDMI source to Roku's HDMI

I just installed ROKU and everything works perfectly.  Except when I want to watch Verizon Cable tv, I push any button on the remote and it automatically switches the Source input from Verizon HDMI 2 to the Roku's HDMI 1 and shows the start page.  I switch the source back to cable (HDMI 2) and try again-busy any button on the verizon remote and it happens again.  Some how its taking input from both remote.  I did try to see if I could navigate the roku pages with the verizon remote and it does not work - only activates the roku to switch the source input.  - thanks 

  • Go into the roku settings> system> control other devices> uncheck 1-touch play box.

11 Replies

  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert

    Go into the roku settings> system> control other devices> uncheck 1-touch play box.

      • Rimmer's avatar
        Rimmer
        Newbie

        Omg.  Thank you.  Weeks of frustration solved!

    • DietQueen's avatar
      DietQueen
      Newbie

      I was sooooo frustrated trying to fix this.  THANK YOU!!

    • Incomplet's avatar
      Incomplet
      Newbie

      Anticipated frustration with such an unexpected glitch, but you had the answer.  Thanks.