Forum Discussion

LTC_Vince's avatar
LTC_Vince
Newbie
6 years ago
Solved

My verizon remote keeps switching the Cable HDMI source to Roku's HDMI

I just installed ROKU and everything works perfectly.  Except when I want to watch Verizon Cable tv, I push any button on the remote and it automatically switches the Source input from Verizon HDMI 2...
remotes
Verizon Troubleshooting
  • Tivoburkee's avatar
    Tivoburkee
    6 years ago

    Go into the roku settings> system> control other devices> uncheck 1-touch play box.

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
6 years ago

Go into the roku settings> system> control other devices> uncheck 1-touch play box.

Hairlequinn's avatar
Hairlequinn
Newbie
2 years ago

Omg ty!!! This was driving me crazy! 

  • Rimmer's avatar
    Rimmer
    Newbie
    2 years ago

    Omg.  Thank you.  Weeks of frustration solved!

    • hmsrolst's avatar
      hmsrolst
      Newbie
      9 months ago

      I have the same problem with a Samsung TV and Verizon FIOS. All firmware is up to date. After turning the TV off and on, the input source switches to the Roku. At that point, it's "locked" on the Roku and the input source button doesn't work. When I try the solution, the box for 1-touch is unchecked. Any other thoughts would be appreciated. Thanks.