Forum Discussion
I'm guessing it has nothing to do with the voice button and you've activated the Audio Guide. Press * on your remote four times or look for the Accessibility setting to disable it.
I don't find these answers satisfactory. The man asked a question and it wasn't answered by anyone. Where are the experts chiming in to answer? Or is this one of those, we aren't going to answer it because the party line is to ignore these types of questions?
Where's a Roku rep when you need one?
I would like to see an answer to this question. I have the same concerns. Privacy is a critical issue these days. People give away their information without thinking about it and yet someone dares to ask and is ignored or given short shrift. That's not helpful to anyone. You 'experts' are falling down on your job and by job, I include whether you get paid or not. If you volunteer to do something, you still have a duty to do it right.
- atc980924 years agoCommunity Streaming Expert
Ruins this is a community forum, not tech support. The only Roku staff here are moderators, not tech help.
In my experience the voice remote mic is off unless you press the button. It's not like my Alexa device that is listening constantly.
- Ruins4 years agoChannel Surfer
So Roku staff doesn't respond but you all call yourself 'experts'. If that's something for how many times you post then it's misleading. Either you *are* an expert or you aren't. That's not meant to be inflammatory but it is meant to be judgemental.
Privacy and security concerns are real and nothing to be laughed at. Nor dismissed because *you* don't care. *I* care and so did the OP. There are other people that will never post but will quietly read and not get answers and, perhaps, never buy a Roku. I don't know.
I just think that if you don't have an informed, reasoned answer then you shouldn't be answering the question in a way that is meant to be a final answer. Couch it in 'this is my opinion' or 'I think such and such but I'm not all that concerned....' or whatever but don't just throw stuff out there just to throw stuff out there. (That 'you' wasn't directed at you but to the community at large. I do the same thing in my line of work. I never pretend to know all the answers. Nobody can and (just about) nobody does. That level of genius is rare and I've been privileged to work with a few.)
- atc980924 years agoCommunity Streaming Expert
First, we don't call ourselves "experts". Roku has given us that label. So in general we usually have pretty good advice.
For this specific thread, I believe the question has been answered. For the standard voice remote, the mic is off unless the button is pressed. For the Voice Mic Pro, the mic is hot at all times, but can be turned off. Roku provides a privacy statement that can be found at this page. Note that this is specific to US users, and other countries might have a different policy.
- renojim4 years agoCommunity Streaming Expert
The Voice Remote Pro has a hands-free option, but it can be disabled via a button on the side. I don't think the non-Pro version has a hand-free option - it only listens when you press the button. Like Amazon devices (and I assume Google devices) it's not really listening all the time. It only has enough smarts to recognize "Hey Roku" and then it sends the rest of what you say over the Internet for voice recognition. I recognize the privacy concerns, but it's really nothing to be concerned about.
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