Forum Discussion

Mslone's avatar
Mslone
Newbie
4 days ago
Solved

Hisense Roku TV turns off when I try to stream app

My Hisense 6 series-58 TV keeps turning off when I click on any app and try to stream. I have unplugged it, reset it to factory settings from the TV settings. I’ve tried letting it set unplugged for ...
Roku TV
tv & player support
  • RokuRiamie-D's avatar
    RokuRiamie-D
    4 days ago

    Hey Mslone​

    We saw your post about difficulty streaming on your Hisense Roku TV and appreciate the troubleshooting you've already tried. Let's see if this works for you:

    1. Check your Roku TV network connection
    2. Restart your modem and router.
    3. If the issue continues, try connecting it to another network or to a mobile hotspot.


    Hope this helps, and let us know how it goes!

    Roku Community Team

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
4 days ago

Hey Mslone​

We saw your post about difficulty streaming on your Hisense Roku TV and appreciate the troubleshooting you've already tried. Let's see if this works for you:

  1. Check your Roku TV network connection
  2. Restart your modem and router.
  3. If the issue continues, try connecting it to another network or to a mobile hotspot.


Hope this helps, and let us know how it goes!

Roku Community Team

  • Mslone's avatar
    Mslone
    Newbie
    4 days ago

    Ok I done everything you said to do and it still is not streaming any apps at all. It just goes black. 

  • Mslone's avatar
    Mslone
    Newbie
    4 days ago

    This odd showing as (Solved) but IT OS far from being solved. I don’t recommend anyone buying this TV