Forum Discussion

ToMarc's avatar
ToMarc
Newbie
5 years ago

Cannot enter email address on TV screen to activate ROKU Premier

I am unable to enter my email address into the ROKU activation screen portion. I do not have a smart TV; therefore this TV or remote doesn't have the capability to enter any letters to complete this....
TV & Player Setup
Chris57's avatar
Chris57
Newbie
5 years ago

I need to put my e-mail address on the screen so I can get a Roku activation link to start streaming. And my remote won't let me go anywhere other then that page.

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
5 years ago

Chris57 

Thanks for the post.

Have you tried pressing the directional buttons or the OK button to see if the keyboard is prompted for you to enter your email address? 

Please keep us posted.


Thanks,
Danny

  • Swegnson's avatar
    Swegnson
    Reel Rookie
    4 years ago

    Pressing the OK button on the remote brought up the keyboard, allowing me to enter. Why is this not in the instructions???