How can I get my activation link for my account to work I set up my account already but the account I created won’t link to my ruku

I am sorry but the side of Roku Corp. and this is their customer service they have. One is better off sending smoke signals.

Glad im not the only one i tried 13 times today even factory feset and nothing

I have the same problem.So far I have tried 3 times to activate via my present roku acct. I get the email link but no code appears on the screen. I have reset to factory settings twice with it not getting any furtheri have two other roku so I know how to do this registration.I even entered a different email and setup a second roku acct. with no different results.what to do next? DP

Ronnie158 Thanks for the update. Are you powering the Roku device through a wall outlet, or are you using the TV USB port. If you are still unable to resolve the issue of activating your device, please send me a PM (private message) with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there. Thanks,Danny

RokuDanny: Finally Sucess! itried another Roku on the TV that I had been using trying to activate the gifted unit .The Roku screen informed me that the TV didn’t have enough power using the USB! Plugged in a power module and all was ok. Installed the Roku that wouldn’t activate, using the power module. I was able to activate the problem Roku Express on the first try! Please pass this along to others as a first step if activation is a problem! I spent way too much of my time, and yours, in getting this unit activated. Thanks for your help!! Do you have someone in your company I could talk to about getting Rokus to families involved with Habitat for Humanity? I volunteer there and have suggested to management that the families getting a house should be introduced to the Roku method of cord cutting. in our area they could save about $100/mo. by getting away from cable. For these families this would be a major improvement in their cash flow. We do 2 to 4 houses a year with our Habitat. Be glad to discuss this further if you have questions. DAve Patrickson

Activation and link to Roku account

45 Replies

Replies have been turned off for this discussion

Jkbell
Newbie
5 years ago
Glad im not the only one i tried 13 times today even factory feset and nothing
- renojim
  Community Streaming Expert
  5 years ago
  If anyone tries to charge you for support it's almost certainly a third party and probably a scammer.
- Marshalls
  Newbie
  3 years ago
  I am having the same problem. I tried to do a factory reset and it won't let me. I've spent 9 hours with representatives trying to fix this
  - Marshalls
    Newbie
    3 years ago
    I tried to do a factory reset of my Roku2 streaming player XD. Model#3050R. I know it's old, but I don't understand why it will not work when I tried to put in the code it won't do anything but take me back to the "Let's Get Started Screen" ....What's the deal?
kok618918
Channel Surfer
5 years ago
Taniacolon90 wrote:
How can I get my activation link for my account to work I set up my account already but the account I created won’t link to my ruku
GW2020
Newbie
5 years ago
The Roku Premiere I bought a year ago suddenly stopped being able to find my wifi. After multiple efforts to rescan and restarting both the Ruko and my router I gave up and bought a new Roku Premier today. The good news is that it does see my wifi. The bad news is that I am stuck in the activation process. I entered the email address for my Roku account and the tv screen says to check my inbox. No activation link as been sent to my email. Yes, my email address is entered correctly. Yes, I checked my junk/spam folder. Yes, I have waited over an hour for the activation link to be sent.

I have tried the process three times including once restarting the Roku player once.

Is this fixable or do I give up on Roku entirely?
- GW2020
  Newbie
  5 years ago
  After an hour and 45 minutes the the email finally came.
- CS25
  Newbie
  4 years ago
  one hour later no code. Yes i reset twice, yes i checked email
  - RokuKariza-D
    Retired Moderator
    4 years ago
    Hello CS25
    
    Thanks for letting us know about the issue you're experiencing.
    
    For further assistance, please reply here with the serial number of your Roku device. It can be located at the back or underneath the player itself.
    
    All the best,
    Kariza

Forum Discussion

Activation and link to Roku account

45 Replies

Recent Discussions

CuraBall Australia

TCL Roku TV black screen when watching Live TV

Major bug in v14.6.4; OTA "Live TV" broadcasts disconnect/cease at end of every show = black screen

Roku Remote Not Responding or Showing Any Lights Even with New Batteries

TV Power and volume Control