Forum Discussion

Taniacolon90's avatar
Taniacolon90
Newbie
5 years ago

Activation and link to Roku account

How can I get my activation link for my account to work I set up my account already but the account I created won’t link to my ruku
TV & Player Setup
Jkbell's avatar
Jkbell
Newbie
5 years ago

Glad im not the only one i tried 13 times today even factory feset and nothing

  • renojim's avatar
    renojim
    Community Streaming Expert
    5 years ago

    If anyone tries to charge you for support it's almost certainly a third party and probably a scammer.

  • Marshalls's avatar
    Marshalls
    Newbie
    3 years ago

    I am having the same problem. I tried to do a factory reset and it won't let me. I've spent 9 hours with representatives trying  to fix this

    • Marshalls's avatar
      Marshalls
      Newbie
      3 years ago

      I tried to do a factory reset of my Roku2 streaming player XD. Model#3050R. I know it's old, but I don't understand why it will not work when I tried to put in the code it won't do anything but take me back to the "Let's Get Started Screen" ....What's the deal? 

      • RokuMary-F's avatar
        RokuMary-F
        Community Moderator
        3 years ago

        Hi Marshalls,

        Thanks for posting in the Roku Community!

        We recommend taking a look at the troubleshooting steps provided by our Support page here: How to activate or link your Roku® streaming device | Official Roku Support

        If you are still having any issues with your Roku device after following these steps, please provide your Roku device's serial number so we can assist further.

        Please keep us posted.


        Best regards,
        Mary