Forum Discussion
Glad im not the only one i tried 13 times today even factory feset and nothing
I am having the same problem. I tried to do a factory reset and it won't let me. I've spent 9 hours with representatives trying to fix this
- Marshalls3 years agoNewbie
I tried to do a factory reset of my Roku2 streaming player XD. Model#3050R. I know it's old, but I don't understand why it will not work when I tried to put in the code it won't do anything but take me back to the "Let's Get Started Screen" ....What's the deal?
- RokuMary-F3 years agoCommunity Moderator
Hi Marshalls,
Thanks for posting in the Roku Community!
We recommend taking a look at the troubleshooting steps provided by our Support page here: How to activate or link your Roku® streaming device | Official Roku Support
If you are still having any issues with your Roku device after following these steps, please provide your Roku device's serial number so we can assist further.
Please keep us posted.
Best regards,
Mary- boni_19833 years agoNewbie
It appears you guys are blacklisted with gmail.
I've tried many gmail email addresses. I do not receive an activation email. I also do not receive an email when registering a Roku account.
I had to change my email address to my company non gmail email, then I received emails.