Forum Discussion
The Roku Premiere I bought a year ago suddenly stopped being able to find my wifi. After multiple efforts to rescan and restarting both the Ruko and my router I gave up and bought a new Roku Premier today. The good news is that it does see my wifi. The bad news is that I am stuck in the activation process. I entered the email address for my Roku account and the tv screen says to check my inbox. No activation link as been sent to my email. Yes, my email address is entered correctly. Yes, I checked my junk/spam folder. Yes, I have waited over an hour for the activation link to be sent.
I have tried the process three times including once restarting the Roku player once.
Is this fixable or do I give up on Roku entirely?
- GW20205 years agoNewbie
After an hour and 45 minutes the the email finally came.
- CS255 years agoNewbie
one hour later no code. Yes i reset twice, yes i checked email
- RokuKariza-D5 years agoRetired Moderator
Hello CS25
Thanks for letting us know about the issue you're experiencing.
For further assistance, please reply here with the serial number of your Roku device. It can be located at the back or underneath the player itself.
All the best,
Kariza