Forum Discussion

afun1's avatar
afun1
Newbie
21 hours ago

Prime Video plays the wrong language

I am having the same problem. Some shows are randomly only playing in Spanish and only on Prime Video. They are all shows I watched yesterday and then attempted to keep watching today. Further episodes in later seasons are fine, and shows on Netflix and Disny Plus are fine, but those handful of shows from Prime Video are not. All settings are 100% set to English (paused vid, pressed up, chose audio setting). Also to note, those shows play properly in English when I logon to Prime on my computer. This is just happening on Roku. Also to note, it is happening on both of my Roku devices so it isn't specifically an issue to that one device only.

app feature

1 Reply

  • RokuSuzette's avatar
    RokuSuzette
    Community Moderator
    11 hours ago

    Welcome, afun1​ 

    You mentioned you are having issues with the Prime Video app, which was playing Spanish-language content. Can you share more details? 

    • What steps have you already tried to fix the issue?
    • When did the issue first start? 
    • If possible, a video of the issue would be great. 

    In the meantime, you can visit this link for troubleshooting tips and steps. 

    Looking forward to hearing back from you!

    Roku Community Team