Forum Discussion

Diane1003's avatar
Diane1003
Newbie
5 hours ago

Takes too long to add app

Hi, I'm brand new to Roku, so please forgive the newbie questions. :) Any ideas why my wifi on my laptop download speed is 280 Mb/s, but Roku is only showing 102 Mbps? It takes forever to add an app.

 

1 Reply

  • RokuSuzette's avatar
    RokuSuzette
    Community Moderator

    Welcome, Diane1003​ 

    It sounds like adding an app takes too long. Thanks for the additional information about the internet download speed.

    Try restarting your device and router. To restart your Roku device, go to Settings, then select System, and then Power. If you don't see a Power submenu, skip ahead to the next step. Then, select System restart. For more tips on adding an app to your Roku device, feel free to visit this link

    Hope it helps! Let us know if you need more info.

    Roku Community Team