Good sound on only some apps with Roku Ultra
I've been using my Roku Ultra for over a year and a half now with no problem; but yesterday, on only some apps, I started getting very low volume and muffled, heavy bass bad sound on some of apps (Watch TCM, Fandango at Home, etc.) but not on others (Hulu, Netflix, Disney+, HBO Max). The sound works fine on all apps if I play it through the TV speakers or using the airbuds on the Roku remote, but not when played through my amp and surround speakers, which used to be no problem. I tried my Amazon Fire Stick and there is no problem there. I went through several hours with Roku support online, but there has been no resolution. They had me completely re-initialize my Roku Ultra, but that didn't solve the problem. Anyone have any suggestions? I've looked through other postings and saw that people have had no sound on any apps after having no problems for years with their Roku, but not anyone who had this problem on only some apps. Thanks! Mark
Curious
I was wanting to ask Roku a couple of questions and could not unless I asked it on a community platform where I could everyone’ concerns, this is not a smart move Roku, you are advertising all the things that are not a great with your Smart TV” Due to not being able to ask issues privately, and having this being a community questionnaire, why would you ask someone to leave all their personal information here? And because they answered, feeling they wouldn’t receive a resolution because of the lack of Roku’ options, you literally just supplied the world with this individual’s private home data for hackers, ouch! Roku may not post this or respond here due to content of my question.When viewing a certain category, the Roku Channel Store doesn't load all channels at once.
Just a suggestion. When viewing a certain category, the Roku Channel Store doesn't load all channels at once, especially when viewing on a mobile device. You should really load all channels at once when viewing a certain category. Again, just a thought. Thanks!
