Paramount Plus works on laptop but not on Roku
Paramount Plus plays on my laptop, but not on my Roku. Paramount Plus will load. When I try to look at the episode list of a series it sometimes switches to the Roku home screen.
Sometimes, I can see the episode list, but when I try to select an episode it defaults to the Roku home screen. Sometimes an episode will load and start to play. It never plays for more than 10 or 15 seconds and then defaults to the Roku home screen. I have never gotten further than that, This has been going on for over a week now.
- Did I check for existing topics? Yes, but no help
- I checked for Roku updates. Up to date.
- I checked for Paramount Plus updates. Up to date.
- I reloaded the lates Roku version. No help.
- I unplugged the Roku for long enough that it had to reload. No joy.
- I checked again for Roku updates. No joy.
- I uninstalled Paramount Plus and re-installed it. No joy.
- I went back to the help topics. The only pertinent topics either suggested fixes that I have already tried or were unanswered.
I checked my sign-in. As far as I can see, I am using the same user name and password on both my laptop (It works) and on my Roku. This issue appeared, uninvited, over a week ago. I did not, to my knowledge change any settings or preferences. Did I mention that I have uninstalled and re-installed both Roku and Paramount Plus several times? Did I mention that I have checked for updates on both Roku and Paramount Plus several times? What do I do next?
