No option to remove channel
Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
Thanks,
Danny
Friends, it doesn't matter what you do, Paramount+ just won't work. I've been working with the CBS Interactive team for WEEKS. Doesn't matter. Nothing works.
NOTHING. That includes:
EVERY OTHER CHANNEL - all of them - work on our TCL 65" Roku screen. Only Paramount+ doesn't work there. That, despite it working just fine on all of our other devices.
So save your time, effort, and energy: it's just a bad product. You've not done anything wrong.
I'm hopeful they'll update the app sometime soon, but, honestly, I'm not counting on it. My ticket's been open for weeks.
By the way, here's their tech support #: (888) 274-5343, 7 days a week, from 9am-midnight EST.
Thank me (or not) later.
Paramount plus support had me restart my router and it worked!
Tried everything with this app. Restarts, cache clearing, full factory reset of 4K stick, modem & router restarts. No joy and no option on my Roku Dolby Vision 4K stick to uninstall. The app simply crashes at startup. Trying various different internet connections to the 4K stick has no effect, the app seems completly broken. I went for the quickest solution. Subscription to Paramount+ cancelled. A complete pile of amateur junk that simply refuses to work. A bunch of utter thieves.
I now would like advice from ROKU about how to claim my subscription back for a Paramount+ app that has its subscription paid up until 22.12/2023 but is unusable on the ROKU platform. The subscription was paid for through ROKU, hence the ridiculous inability to uninstall the piece of junk.
