Solved
Paramount+ freezes when trying to load
Roku is freezing when trying to load Paramount Plus. All other apps working
Forum Discussion
11 Replies
Welcome Quaddad6
It looks like you have an issue with the Paramount Plus app freezing when you try to load it.
Have you tried performing a system restart on your Roku device? If not, please press Home > Select Settings > Select System > Power (if the power submenu is not present, skip to the next step) > System restart.
To check the troubleshooting steps, you can visit this link.
Let me know how it goes!
Roku Community Team
I am having a similar issue. When trying to access paramount + I get a "Sorry, Paramount + is not available in this region."
I have performed a system reset and cleared the cache as instructed by other posts.
this issue is not resolved.
Please advise.Hey! Zenobios
We see that you're trying to stream on Paramount+ but encountered an error message.
To help us look closer, can you share where you're currently located?
Hoping to hear from you soon!
Roku Community Team
Zip code 18327.
(sensitive info)
Model 9102R
SN: YL0088174488
ver: 14.6 build 4.9914-95
My paramount is still not working , and it been days now
Hi! Landrymy
I understand that you're still having issues with Paramount Plus. Can you please share if there are any error messages, and the troubleshooting steps you have tried so far?
Roku Community Team
It saying I need to update my payment , which I did and Roku took the 12.99 and my paramount is still not working . Just keep saying update payment
