Forum Discussion

Newbie

2 months ago

Solved

Paramount+ freezes when trying to load

Roku is freezing when trying to load Paramount Plus. All other apps working

RokuEmmanuel-D
2 months ago
I understand, Landrymy!

If you're subscribed directly to Paramount Plus, it would be best to contact the app provider directly for further help.

You can start here!

Roku Community Team

Reel Rookie

2 months ago

My paramount is still not working , and it been days now

RokuEmmanuel-D
Community Moderator
2 months ago
Hi! Landrymy

I understand that you're still having issues with Paramount Plus. Can you please share if there are any error messages, and the troubleshooting steps you have tried so far?

Roku Community Team
- Landrymy
  Reel Rookie
  2 months ago
  It saying I need to update my payment , which I did and Roku took the 12.99 and my paramount is still not working . Just keep saying update payment
  - RokuEmmanuel-D
    Community Moderator
    2 months ago
    I understand, Landrymy!
    
    If you're subscribed directly to Paramount Plus, it would be best to contact the app provider directly for further help.
    
    You can start here!
    
    Roku Community Team