Forum Discussion

Quaddad6's avatar
Quaddad6
Newbie
2 months ago
Solved

Paramount+ freezes when trying to load

Roku is freezing when trying to load Paramount Plus. All other apps working 
app playback
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    2 months ago

    I understand, Landrymy​!

    If you're subscribed directly to Paramount Plus, it would be best to contact the app provider directly for further help. 

    You can start here!

    Roku Community Team

RokuSuzyL's avatar
RokuSuzyL
Community Moderator
2 months ago

Welcome Quaddad6 

It looks like you have an issue with the Paramount Plus app freezing when you try to load it. 

Have you tried performing a system restart on your Roku device? If not, please press Home > Select Settings > Select System > Power (if the power submenu is not present, skip to the next step) > System restart. 

To check the troubleshooting steps, you can visit this link. 

Let me know how it goes!

Roku Community Team