Forum Discussion

yk1's avatar
yk1
Newbie
11 months ago
Solved

Having trouble configuring cbs live on fios

New ROKU, I have mangaged to set up ABC and NBC to view live tv through my FIOS account. CBS is not working, FIOS is not listed as one of the providers. Is this a ROKU issue or a FIOS issue?

app login
app playback
app subscription
Channel login
Channel subscription
Playback
  • RokuERey's avatar
    RokuERey
    11 months ago

    Hi yk1,

    Thanks for reaching us here in the Roku Community!

    We understand you are having an issue authenticating your login with the CBS channel. For channel authentication issues, we recommend contacting your provider directly. It's essential to note that most Roku channels are managed directly by the channel providers themselves. Roku only holds the channels available on the platform.

    You can also contact the CBS support team here at contact support.

    Let us know if there's anything else we can assist you with.

    Regards,
    Rey

1 Reply

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    11 months ago

    Hi yk1,

    Thanks for reaching us here in the Roku Community!

    We understand you are having an issue authenticating your login with the CBS channel. For channel authentication issues, we recommend contacting your provider directly. It's essential to note that most Roku channels are managed directly by the channel providers themselves. Roku only holds the channels available on the platform.

    You can also contact the CBS support team here at contact support.

    Let us know if there's anything else we can assist you with.

    Regards,
    Rey