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  1. Roku Community
  2. Tag: app subscription
  3. Apps & viewing
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  • Malottion's avatar

    Howdy not ad free

    Watching Howdy found some content has ads. Roku said that some content will have ads. That is contrary to their promotional material for Howdy. So does Roku lie to get more money or are they just not good at what they do
    Malottion
    2 days agoPlace Apps & viewingApps & viewing
    300Views
    1like
    13Comments
  • PamA1's avatar

    Can't access PBS series or movies, even with a subscription.

    I have setup account with PBS Masterpiece....but I still cannot watch any of their mysteries, detective series and movies......so does setting up a subscription of PBS Masterpiece still not give you access to the mystery & detective series and movies they offer?
    PamA1
    2 days agoPlace Apps & viewingApps & viewing
    17Views
    1like
    1Comment
  • dmf83's avatar

    How to watch the Hallmark+ app subscription on more than one TV?

    Does anyone know if you can watch the Hallmark plus channel on more than one tv? Ive signed up for it and can only watch it on the living room tv. When I try to watch it on the bedroom tv it says I have to subscribe
    Solved
    dmf83
    3 days agoPlace Apps & viewingApps & viewing
    36Views
    0likes
    1Comment
  • S13's avatar

    Charged for App that doesn't exist

    I attempted to try the Tennis Drills and Tips Library - it did not show a price so I thought it was just another app you could try - downloaded the app and it says "No longer available. You may want to remove it from your Home Screen"- I have a picture of the message. Then i saw that ROKU charged me 2.99 - so I emailed and they gave the usual - "we dont refund app charges - final sale etc. So I asked the Chat Bot got the same blah blah - It is ILLEGAL to offer and charge for something that you don't / can't really offer. I cannot get anyone on the phone - and I have been a customer for 15+ years - have not waivered. It is not the money - it is justnot legal or fair - Please credit the 2.99 so I can continue to trust Roku.
    S13
    5 days agoPlace Apps & viewingApps & viewing
    23Views
    1like
    1Comment
  • Cephera's avatar

    Weather4Us Subscription issue

    I am so finished with weather4us... ...unless, their payment method is changed from PayPal. I don't, and never will, have a PayPal account. And, I don't have a cell phone, and hope to never have one. This is the criteria to get a subscription with weather4us even to watch it on a TV ROKU app. It's just as easy to go elsewhere for weather info. And, I just remembered looking at weather4us on a friend's phone, and the screen shot was so small without the capability of zooming in. Has anyone else noticed this using the app on a cell phone?
    Cephera
    8 days agoPlace Apps & viewingApps & viewing
    40Views
    1like
    1Comment
  • meven89143's avatar

    Unable to add the Monumental+ Sports app

    I have monumental sports app on 2 Roku devices. It will not let me add the app on a third device
    Solved
    meven89143
    8 days agoPlace Apps & viewingApps & viewing
    60Views
    1like
    2Comments
  • jpoesq's avatar

    BritBox Subscription Upgrade Error message

    I’m using the Britbox app with my subscription. I tried to upgrade to “premium” inside the app but received the following message: “This Britbox account is associated with a different ROKU pay account. Please login with your ROKU account to manage your subscription”. However, I’m logged into my ROKU account account already and my subscription is through ROKU. What does this message actually mean?
    jpoesq
    11 days agoPlace Apps & viewingApps & viewing
    108Views
    1like
    2Comments
  • Ykeakaawa's avatar

    Charges on Roku account

    It is not the remote or any device it’s the charges made on my account
    Ykeakaawa
    11 days agoPlace Apps & viewingApps & viewing
    68Views
    1like
    2Comments
  • NotHappyAgain's avatar

    Unauthorized subscription for apps

    Why does Roko keep signing me up for things I don't watch, such as Roku French TV? I don't speak French. I have never used it. I spoke with someone last summer from Roku (Try tracking down a living person... that took some time) and they would not return the fee charged, but told me it would not renew, but yet again it has. Now I have an email telling me that I am paying for Roku BET. Again, I didn't load it, I have not watched it, yet I am being charged for it. Where is Roku based? Do I complain to that state's Att. General or mine? Getting really tired of Roku.
    Solved
    NotHappyAgain
    12 days agoPlace Apps & viewingApps & viewing
    485Views
    1like
    8Comments
  • WildHare1's avatar

    Cancel subscription after auto renewal

    I had cancelled Fox Nation several months ago. Upon reviewing my credit card statement I noted a automatic renewal charge for Fox Nation. Contacted Fox Nation and was informed that " it looks like it was made through an in-app purchase with the Roku App Store." Therefore I would need to cancel the subscription via Roku. Don't understand how this could have happened. Also appears that I should have received a renewal notice two days prior to renewal which I do not recall receiving.I have made changes to account which will hopefully stop future automatic renewals. My question is how do I go about cancelling a subscription I do not want as I have really lost interest in Fox altogether? Also how can I obtain at least a partial refund for the remaining period of the renewed subscription period?
    WildHare1
    12 days agoPlace Apps & viewingApps & viewing
    1.1KViews
    1like
    3Comments