Can't access PBS series or movies, even with a subscription.
I have setup account with PBS Masterpiece....but I still cannot watch any of their mysteries, detective series and movies......so does setting up a subscription of PBS Masterpiece still not give you access to the mystery & detective series and movies they offer?17Views1like1CommentHow to watch the Hallmark+ app subscription on more than one TV?
Does anyone know if you can watch the Hallmark plus channel on more than one tv? Ive signed up for it and can only watch it on the living room tv. When I try to watch it on the bedroom tv it says I have to subscribeSolved36Views0likes1CommentCharged for App that doesn't exist
I attempted to try the Tennis Drills and Tips Library - it did not show a price so I thought it was just another app you could try - downloaded the app and it says "No longer available. You may want to remove it from your Home Screen"- I have a picture of the message. Then i saw that ROKU charged me 2.99 - so I emailed and they gave the usual - "we dont refund app charges - final sale etc. So I asked the Chat Bot got the same blah blah - It is ILLEGAL to offer and charge for something that you don't / can't really offer. I cannot get anyone on the phone - and I have been a customer for 15+ years - have not waivered. It is not the money - it is justnot legal or fair - Please credit the 2.99 so I can continue to trust Roku.23Views1like1CommentWeather4Us Subscription issue
I am so finished with weather4us... ...unless, their payment method is changed from PayPal. I don't, and never will, have a PayPal account. And, I don't have a cell phone, and hope to never have one. This is the criteria to get a subscription with weather4us even to watch it on a TV ROKU app. It's just as easy to go elsewhere for weather info. And, I just remembered looking at weather4us on a friend's phone, and the screen shot was so small without the capability of zooming in. Has anyone else noticed this using the app on a cell phone?40Views1like1CommentBritBox Subscription Upgrade Error message
I’m using the Britbox app with my subscription. I tried to upgrade to “premium” inside the app but received the following message: “This Britbox account is associated with a different ROKU pay account. Please login with your ROKU account to manage your subscription”. However, I’m logged into my ROKU account account already and my subscription is through ROKU. What does this message actually mean?108Views1like2CommentsUnauthorized subscription for apps
Why does Roko keep signing me up for things I don't watch, such as Roku French TV? I don't speak French. I have never used it. I spoke with someone last summer from Roku (Try tracking down a living person... that took some time) and they would not return the fee charged, but told me it would not renew, but yet again it has. Now I have an email telling me that I am paying for Roku BET. Again, I didn't load it, I have not watched it, yet I am being charged for it. Where is Roku based? Do I complain to that state's Att. General or mine? Getting really tired of Roku.Solved485Views1like8CommentsCancel subscription after auto renewal
I had cancelled Fox Nation several months ago. Upon reviewing my credit card statement I noted a automatic renewal charge for Fox Nation. Contacted Fox Nation and was informed that " it looks like it was made through an in-app purchase with the Roku App Store." Therefore I would need to cancel the subscription via Roku. Don't understand how this could have happened. Also appears that I should have received a renewal notice two days prior to renewal which I do not recall receiving.I have made changes to account which will hopefully stop future automatic renewals. My question is how do I go about cancelling a subscription I do not want as I have really lost interest in Fox altogether? Also how can I obtain at least a partial refund for the remaining period of the renewed subscription period?1.1KViews1like3Comments