Forum Discussion

PamA1's avatar
PamA1
Newbie
2 months ago

Can't access PBS series or movies, even with a subscription.

I have setup account with PBS Masterpiece....but I still cannot watch any of their mysteries, detective series and movies......so does setting up a subscription of PBS Masterpiece still not give you access to the mystery & detective series and movies they offer?

 

app subscription

2 Replies

  • RokuElizer-A's avatar
    RokuElizer-A
    Community Moderator
    2 months ago

    Welcome! PamA1​ 

    It looks like you're having trouble accessing series and movies on the PBS app, even after setting up your subscription. We suggest contacting the PBS customer support for further assistance. 

    You reach out to them here.  

    Roku Community Team

  • ROkooFlix's avatar
    ROkooFlix
    Roku Guru
    9 days ago

    PBS Masterpiece is a stand alone subscription through Amazon Prime Video app.  

    The PBS app is different, it's a free app and allows streaming your local PBS channels via livestreams as well as limited on-demand content.  To unlock all content available in the PBS app requires "PBS Passport" access.  

    Donating to your local PBS station at an annual membership level of $60 and above is required to be eligible for the "PBS Passport" access member benefit.