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  2. Tag: smart home wifi
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  • Kueen3's avatar

    Indoor camera won't connect to Wi-Fi

    I already Uninstall the Roku app and restart My phone, the camera will only blinking flashing, red and blue light. I keep plugging and unplugging the roku camera. Keep doing the same thing blinking red blue And my internet is hooked up to the same WI.Fi. as my phone And I'm trying to connect the roku camera to Wi-Fi as well.But it won't do nothing but blink red blue
    Kueen3
    2 years agoPlace Smart Home devicesSmart Home devices
    22KViews
    2likes
    5Comments
  • Twmears3's avatar

    Roku Video Doorbell won't stay connected to WiFi

    Our video doorbell won't stay connected to the WiFi. It connected for like a week after we got it. Then would only take pictures no videos. Factory reset multiple times. It will connect at first but within a day it's not working anymore. Our Internet modem is right inside the front door so I know it's not too far away.
    Solved
    Twmears3
    2 years agoPlace Smart Home devicesSmart Home devices
    7.2KViews
    0likes
    20Comments
  • cryogenesys's avatar

    Roku Indoor Camera SE will not connect to WIFI for set up

    Anyone aware of any alternate firmware for these cameras? I have 2 brand new Roku indoor camera SE’s - I have a 2.4 Ghz network through Comcast/xfinity - Using the app, the camera cannot get connected to the router, ( even though the router logs show “connected” The network name and password have been confirmed, I have many other IoT 2.4 devices connected with no issues. I spent 40 minutes on the support chat but was unable to resolve and finally just disconnected me. Any attempt to reconnect the chat was quickly disconnected again. I am a Senior Systems Engineer with 40 years of IT experience, ( I worked at NASA ! ) so I am pretty sure I have my network working correctly ! Relying SOLELY on a poorly coded app without an alternate connection method ( such as SSH or TFTP or even HTTP ) is pretty sloppy - I have no choice but to return the camera and tell my client to buy products that are actually supported. ( My bill for the time is already more than 100 of these cameras !)
    Solved
    cryogenesys
    2 years agoPlace Smart Home devicesSmart Home devices
    6.5KViews
    3likes
    3Comments
  • Rattlehead73's avatar

    Live Stream freezes and loses connection on Roku TV camera app

    Hi, Below is my camera model, a description of the problem along with several common troubleshooting steps that I’ve already taken. Camera Model: CW20005 – Wired outdoor security camera. Problem: Live view only works for a few seconds when viewing on the TV. After playing for a few seconds, the screen freezes, and then says, “unable to connect to camera”. I’ve included a short video showing the problem. Linked below. https://v4musclebike.com/roku/007.MOV The live view works fine from my phone. This only happens when viewing the live view from my TVs. Happens on all TVs in the house. The Roku TV in my living room, and the one in my bedroom which uses a Roku streaming stick. This just started happening recently. Perhaps since the last update was installed on my TV on December 20th 2024. Here are links to a couple of screenshots showing some information about my device, and an issue report tracker. https://v4musclebike.com/roku/info.JPG https://v4musclebike.com/roku/tracker.JPG These are the troubleshooting steps I’ve taken so far: Deleted and re-installed the Smart Home app on my phone. Re-added all the cameras. Checked that the camera firmware versions are up to date. (6.1.0 build 48-FD) Removed and reinstalled the Camera viewer app on my Roku TV. Verified that the app is up-to-date. Restarted the router. Checked internet connection (its good). Checked other applications. Only happens on the Camera App. Happens on both of my Roku devices/TV. Does not happen when viewing from my phone’s smart home app. Due to the fact that this problem only started happening recently, and that it only happens on my TV Roku devices, I believe something in the last Roku update is causing this issue. I noticed some other people reporting similar issues online. Again, this problem ONLY happens when viewing the live view from my TVs. When I view recorded events from the TV, they play fine. Live view works fine from my phone as well. I have 6 of these cameras, all of which are having this issue when viewing live from my TV.
    Solved
    Rattlehead73
    9 months agoPlace Smart Home devicesSmart Home devices
    3.6KViews
    1like
    54Comments
  • Corneliusx_8's avatar

    Setting up SE Camera and no blue wifi connection

    I've recently (technically just bought) this Roku SE camera. It does the red light and flashing red but I don't get the flashing red and blue lights to connect the wifi and it's kinda irritating I just wanna know why the blue connection flash isn't showing
    Solved
    Corneliusx_8
    2 years agoPlace Smart Home devicesSmart Home devices
    3.5KViews
    0likes
    9Comments
  • jazz-tah-you's avatar

    [6.0] Indoor security cameras suddenly says error code 50

    Hey John any update on why these issues are happening? My says error code "-50" I have tried uninstalling and re-installing this camera 2 times. I've created creating a 2.4GHz band for the device. WHAT IS HAPPENING? Does your team plan to upload a patch to this recent update that will fix what seems like thousands of devices that stopped working overnight? Best, John
    Solved
    jazz-tah-you
    2 years agoPlace Smart Home devicesSmart Home devices
    3.2KViews
    0likes
    3Comments
  • Laonny's avatar

    Error code 20202 on Roku Wire-Free Video Doorbell SE

    I am getting error code 20202, problem with wireless network. I follow all the steps to reset it including resetting the router. The only thing I found that works is if I delete everything, including the device in the app and reinstall everything. That works for a few days to a few weeks before it happens again. The Wi-Fi router is literally right next to the chime plugin, and the doorbell is less than 5 ft away from both of those. I haven't even had this for a year and it's caused nothing but problems. It will ring when someone presses the doorbell, but the camera almost never comes up. I'm at my wit's end with this, I do hard resets to fix it and then it goes right back doing what it was before. I've checked the settings in the app and everything is correct. According to the app it's connected to the internet and the signal is strong. Is there any suggestions besides what's already written down, because those don't work.
    Solved
    Laonny
    2 years agoPlace Smart Home devicesSmart Home devices
    3KViews
    1like
    15Comments
  • NunyaBiz25's avatar

    Roku Camera Error Code - 45

    Every single time we try to check the live feed on the app, or play recorded events, we see that they're offline, won't reconnect (error code -45) & have not even been recording events (despite paying the monthly subscription fee). Tell me, Roku... What the **bleep** is the point of even having cameras installed & paying for a monthly subscription if the junk don't stay connected & don't record events? Are you going to do anything to make this right? We don't need a cut & pasted response about reset instructions & it's not our wifi. So, now what???
    NunyaBiz25
    8 months agoPlace Smart Home devicesSmart Home devices
    1.7KViews
    0likes
    13Comments
  • Tnmc13's avatar

    Unable to connect smart bulb white to wireless network

    Tried all the instructions but still cannot get bulb to connect
    Solved
    Tnmc13
    9 months agoPlace Smart Home devicesSmart Home devices
    1.2KViews
    0likes
    7Comments
  • Kerrissa12's avatar

    Indoor Camera won’t set up after changing Wi-Fi

    I just change wifi places and both my cameras won’t set up. I have removed them off my smart home app. The light goes from red to blue as soon as I turn it on. It’s not saying ready to connect or anything.
    Kerrissa12
    6 months agoPlace Smart Home devicesSmart Home devices
    1.2KViews
    1like
    13Comments