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  1. Roku Community
  2. Tag: roku tv support
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  • chez_petrie's avatar

    Roku TV not showing antenna channels in live TV

    Hello John, this happened to my TV last night, I’ve followed the steps on this thread but none seem to be working. please can you help? thanks
    Solved
    chez_petrie
    2 years agoPlace TVs & playersTVs & players
    47KViews
    2likes
    51Comments
  • bipbop13's avatar

    The past 7-10 days, Roku TV has started lagging and buffering.

    Hello, this might be an old subject, but I had to write. I have a 3-month-old Roku brand TV. It was working perfectly until 7–10 days ago. Now it's lagging & buffering. Apps will buffer, and when I use the live & Roku TV option, the channel will say what's on, but I have to wait 5–10 seconds more for the picture to show up. Now I tried everything from resets to secret menus, resetting my wireless, checking my wireless connection. Everything mentioned in tips & tricks from the Roku site to YouTube. Nothing worked. Today, I asked my downstairs neighbor who has an older Roku stick, and he said he's having the exact same problem, so I'm not crazy. Some recent Roku update must be the culprit, and I'd like to know first if they even know about it, and second, when they plan on fixing this? Thanks in advance for any replies and/or info.
    Solved
    bipbop13
    2 years agoPlace TVs & playersTVs & players
    16KViews
    2likes
    6Comments
  • Abd56ullah's avatar

    How to resolve the issue of Roku TV not displaying antenna channels in live TV?

    Please guide me step by step in simple words on this and also display these apps.
    Solved
    Abd56ullah
    2 years agoPlace TVs & playersTVs & players
    7.8KViews
    0likes
    23Comments
  • VeePeeCee's avatar

    Roku TV keeps disconnecting from wifi when i turn it off and back on

    SO... This jusr barely started happening last week. So ill explain, i have a HiSense Roku TV 40" and when i turn my tv off. leave somewhere and come back i turn it on and its not connected to the wifi i have to restart my tv from settings or i usually clear the CACHE by pressing "Home" 5x Then Up button 1x Then Rewind 2 x then Fast Forward button 2x and it works but then i turn my tv off and leave then come back and i have to do the process over again. i have restarted my wifi router as well. and it didnt change this. I also updated my roku tv a few weeks ago, not sure if that is a bug that roku hasn't fixed but just wanted to throw that in there as well. And will having a MONSTER LED light Bar interfere with my connection? cause my roku remote changes the light colors on my monster light bars. lol i just wanted to add that just in case its the light bars that are interfering with the connection. if anyone has any suggestions please let me know THANKS.
    VeePeeCee
    3 years agoPlace TVs & playersTVs & players
    4.7KViews
    1like
    1Comment
  • Hammer957's avatar

    Roku Channel / Live TV shows black screen on play anything

    Hello, omega332. Welcome to the roku....hotmesss. As, I think, as you just described, I haven't been able see any roku streaming channel for 3-4 months now,...all other apps.Sling, YouTube,...work. Been following multiple threads on this forum, only to see them wither and die , just keep scrolling back and you will find them. This forum is pretty poor on keeping 'hot', 'similar' topics currant Check back in a few days, you're post will be 3-4 pages back ,...and someone else with same sort of problem will be asking for help also (tell me you're system. connection, what do you see.....) Seen many multiple of responses of users responding, with few successes, ......think this a roku problem. Using my tv now as a 'gateway' to ota channels, and other streaming channels...... everything roku (and there are other problems) are a still a issue. Good Luck.
    Solved
    Hammer957
    3 years agoPlace TVs & playersTVs & players
    4KViews
    0likes
    12Comments
  • dukiejosh54's avatar

    TCL ROKU TV not streaming content in 4K

    I have a TCL 4K Series 6 ROKU TV. I just noticed today that it is not streaming any 4K content in 4k. Movies anywhere says "device does not support 4k playback" and When I play 4K movies on Apple TV Dolby Vision kicks in but in the movies info it says it's only playing in HD. I hooked up my Nvidia Shield through an HDMI and it plays 4K content fine so It must be some kind of error with the Roku that's built into the TV.
    dukiejosh54
    2 years agoPlace TVs & playersTVs & players
    3.7KViews
    2likes
    6Comments
  • OwlBeGaming's avatar

    Hisense 65R6E1 Loop screen & usb updater

    I activated the "awake" mode and now my tv is stuck on a start up loop screen. Turns itself on then turns itself off. Holding the reset button did nothing but make the screen go black for a bit but then it resumed the on and off dance. Has anyone been able to get the usb download link. I know this is a firmware issue so I'm trying to get the update onto a usb. I can't get past the roku tv hardware id question, with the tv looping I can't access the settings. Emailed Hisense for both support and the firmware update and was told to contact roku. Chatted in with roku and was told to call Hisense. Called Hisense and was told to contact Roku. If anyone can provide me with a download link or share the file I'd very much appreciate it.
    Solved
    OwlBeGaming
    2 years agoPlace TVs & playersTVs & players
    3.3KViews
    0likes
    13Comments
  • Lisagf's avatar

    Why do I have to restart my TV every time I use it for it to connect to my wifi?

    Mine started doing the same thing. It is only the Onn Roku TVs. The others stay connected with no issues.
    Solved
    Lisagf
    2 years agoPlace TVs & playersTVs & players
    3.1KViews
    0likes
    13Comments
  • Davidzapr's avatar

    Peacock app to output Atmos sound

    Hi everyone. I have tried for months to get the Peacock app to output Atmos sound (for programs that have it,) to no avail. Every other app that Atmos content is available on works fine, to include: paramount plus, amazon prime, disney, fandango at home, and netflix. Only Peacock is being a putz. The tv is hooked up yo avizio elevate sound system. Any secret settings I'm missing? David
    Solved
    Davidzapr
    11 months agoPlace Apps & viewingApps & viewing
    2.8KViews
    0likes
    9Comments
  • Jay210's avatar

    Adjusting the brightness settings on a 50" TCL Roku TV.

    One day I was playing this game on my Roku tv. The game I was playing the brightness need to be adjusted so while doing that it made my tv dark… I need help getting the brightness up… Pleases help me
    Solved
    Jay210
    11 months agoPlace TVs & playersTVs & players
    2.6KViews
    0likes
    1Comment