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  2. Tag: app playback
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  • GFrank's avatar

    S3 Great American Baking Show - No Captions

    The show description says there should be a variety of captions available. But so far none of the episodes have ANY captions, not in English not in another language.. I’ve been searching for a way to report this, but have t found an official “report a problem with a movie/ show” link where someone can fix it.
    GFrank
    27 minutes agoPlace Apps & viewingApps & viewing
    2Views
    1like
    1Comment
  • JandJM's avatar

    Loose audio after a commercial on NetFlix

    We are having a similar issue where we loose audio after a commercial on NetFlix. It appears to be on only one of our streaming sticks, and it does not appear to be consistent. This is on a model 3830R - Roku Streaming Stick Plus with software version 14.6. We do not have any external audio device (only the speaker built into to the Vizio E322AR TV. And resetting the Roku Stick everytime this happens is not an acceptable solution to the problem.
    JandJM
    3 hours agoPlace Apps & viewingApps & viewing
    324Views
    1like
    18Comments
  • Emeebree16's avatar

    Spotify not launching on Roku device

    My Spotify is stuck on the opening app page that’s imply says Spotify and sometimes where the Spotify logo is it become a box after a flash of a white page I can hear music for the first 30 seconds and then it is stopped. It is then stick in. Grey page with a box outlined in white. I have not gotten Spotify to work for a couple days now.
    Solved
    Emeebree16
    3 hours agoPlace Apps & viewingApps & viewing
    7KViews
    0likes
    28Comments
  • zKDM's avatar

    App Restarting: Fox News on Roku Devices

    This issue is definitely NOT solved. I experience many of the same symptoms other users reported in this thread. I had this issue for more than issue on two of my Roku 3 Ultra devices. I finally decided to upgrade both devices to Roku 4 Ultras thinking it would surely resolve the issue, but unfortunately the issue persists where I have to physically unplug or manually soft reboot my Roku device before launching Fox News app for it to work. Then, after watching for a period of time (sometimes within 15 minutes, sometimes after an hour, it will suddenly display the Fox News splash screen and the spinning circle (it used to be 13% with the Roku 3 Ultras, but now it usually shows 33% loading on both Roku 4 Ultras). The point is, this is obviously a problem specific to this app. I do not have this problem with any other app, nor have I ever had this problem with apps for all the many years I've owned Roku devices (since the first version of Roku).
    zKDM
    4 hours agoPlace Apps & viewingApps & viewing
    4Views
    1like
    1Comment
  • woody17's avatar

    Ultra overheating message

    I got the overheating message a few months ago and followed the instructions on the help page. I moved the player. I built a small, ventilated stand and no problems until now. Same message is once again appearing on my screen. I entered the Roku chat today and was told to buy a new unit because my Ultra was outdated. Anybody have a similar experience? I would like to make sure before I buy another unit.
    Solved
    woody17
    4 hours agoPlace Apps & viewingApps & viewing
    1.2KViews
    0likes
    3Comments
  • Luckii's avatar

    Apple TV app not working or loading in

    I bought this tv back in November & I can not get Apple TV app to load. It just constantly spins like it’s trying to load. I have done all trouble shooting, even called Apple & Roku with no help; pretty much just blaming the other company. I even did a factory reset on tv. Every other app workings perfectly. Please help 😅
    Luckii
    6 hours agoPlace Apps & viewingApps & viewing
    4.1KViews
    1like
    43Comments
  • mflacke's avatar

    Buffering Issues on HBO Max and Spectrum Apps

    I bought a Roku 40" HD LED TV less than a month ago. The model number is 40R3C5. So far we have been using mostly the Spectrum app and HBOMAX app. The TV is struggling with both of them. Within the HBOMAX app it will stop abruptly while watching a show. Sometimes it comes back after several seconds, sometimes it comes back with just sound and no picture, often times it will get us out of the app and we have to go back in. While watching a recorded show via the Spectrum app the other night, it got choppy for awhile, then came back but automatically turned on closed caption. It did that three times during a hour and a half show. I've gotten messages to go to settings and check wi-fi connectivity. Every time I do this the connection test runs fine. We have a 400mbs internet package, so our speed and bandwidth is fine. I have a TV in our basement with a Roku box attached to it. All the apps work fine on the Roku box. Please help. What is wrong with my brand new smart TV? This is very frustrating! Regards, Mark
    mflacke
    7 hours agoPlace Apps & viewingApps & viewing
    158Views
    1like
    16Comments
  • mtiede's avatar

    Youtube and YoutubeTV not connecting

    I've been using the Youtube apps for quite a while and this morning both Youtube and YoutubeTV apps say there is not network connection. But all the other apps and my home devices all are working fine with the internet. I tried removing app, rebooting roku, and reinstalling app. Didn't work. I can connect just fine from my PC or my phone with both using the same wifi connection that the roku is failing on. Now what? This is for Roku Streaming Stick 4k which wasn't a choice for "Associated Products".
    Solved
    mtiede
    13 hours agoPlace Apps & viewingApps & viewing
    714Views
    0likes
    8Comments
  • bmeche1952's avatar

    Fox News needs constant restarting

    I have been experiencing Fox News and ONLY Fox News freezing and I have to restart. I have looked at all the post and followed all the instructions. It is now to the point that I can maybe watch 10 minutes at a time. This appears to be an on going problem. Why can't this be fixed. I am using Fox Version 5.8 and build 2025011701. I am streaming directly to Fox News. I am using Roku Streaming Stick 4K HELP.
    Solved
    bmeche1952
    24 hours agoPlace Apps & viewingApps & viewing
    593Views
    0likes
    4Comments
  • acciptress's avatar

    Roku Ultra Issues with BBC iPlayer

    Just purchased a Roku ultra from Amazon, as I was impressed with the 4k stick Roku. But sadly it’s failing to impress. BBC iPlayer will not even load, five and U will do adverts and then cease to do anything and says the video is not available. Never had this with the 4k stick and expected a lot more from the ultra being over twice the price of the stick. Makes it a very expensive remote control and it’s not fit for purpose.
    acciptress
    2 days agoPlace Apps & viewingApps & viewing
    193Views
    0likes
    6Comments