Directional Pad button issues
I purcahsed a roku streaming stick in July of 2023, and by September the right directional pad became hard to press and then stopped working altogether, while the rest of remote was fine Bought a new one and about a week after having it the down arrow started to do the same thing. Now you have to push down hard and hold it to get it to work. All the other buttons work fine and we use our living room remote way more and haven't had this problem. I'm not seeing a warranty and don't want to waste money buying another if it's just going to do the same thing, so I use the app on my phone but shouldn't have to if the oroduct would last longer than 2 months at a time.Roku remote pro (2nd edition) not voice command not working
Recently bought the Roku voice remote pro this is the one that has the little switch on the side where you can turn the voice on or off and is also rechargeable. Problem is the voice feature of this remote has completely stopped working this after working for several weeks after I first bought it. I've read several solutions presented here in the community and have tried all turning off the TV, holding down the buttons to reset the remote pairing remote etc... None of these solutions have worked. The remote itself works as it should manually. No problems there. Voice just will not work after I've done a reset a re-pairing It might work once. Then ask for time or channel and nothing when I hold down the mic button I get a little thing on the bottom of the TV that says press and hold the button while you speak even though I'm doing that.
Remote emitting a rfid frequency or microwave
Has anyone gotten a diagnosis of bone cysts forming on their hand from using/holding these worthless, new rechargeable remotes roku has now? I noticed my hand feeling like it's being microwaved after using this remote and now it's gotten so bad that I had to go to urgent care to get x-rays done on my right hand which showed I have cysts forming on my scaphoid bone!!
Roku TV remote not working and the chat support complaint
I just spent 25 minutes chatting with "Sai" about my dead Roku remote. I answered all of his questions and sent him a picture of it. He offered no solutions other than for me to call the TV manufacturer, who I had already called. He then immediately disconnected from our chat. The Hisense TV works fine. The Roku remote does not work at all...neither does Roku's "Support" Team! Do not ever expect to get support from Roku! Rick W 11:38 am IMG_4122.jpg Rick W 11:38 am trying to send you a picture of my dead remote Rick W 11:38 am do you see it now? CK 11:39 am Yes Thank you! CK 11:40 am Okay Rick, this is a Hisense Roku tv remote that you were facing an Issue, Please contact the Hisense tv manufacturer so they can initiate a replacement for this remote ! Rick W 11:41 am I did. They told me to contact you!!!! Rick W 11:41 am I want to speak with your supervisor CK left the chat Automated message 11:41 am Your chat session has ended. If you still need help, please reply here in the next 15 minutes to be connected to another advisor.
Roku remote corrosion (all Roku’s, multiple years)
I have 5 Roku devices. Some are years old, the newest is about a year old. The remote of the newest device has been slower and slower, so I opened the back to look at the batteries, there is clearly white corrosion on them. This has happened to every Roku remote I have had for the devices they originally came with. I’ve seen posts about similar issues, Roku needs to fix this way too often problem. Anyone have actual solutions besides putting new batteries in- like Roku providing you with solutions or anything by the company??