Roku iPhone app stuck on loadscreen
I’ve been using the Roku mobile app as a remote from my iPhone. But now it won’t work, the mobile app itself just gets stuck on the load screen forever. I’ve deleted and reinstalled multiple times for varying lengths of time, and it still doesn’t work.Solved13KViews14likes71Comments
Request for Roku to not exit the app when pressing Play
Please, I'm so fed up with coming back to my RokuTV after pausing it, hitting Play/Pause on the remote to resume play, and instead, without any prompt to confirm that I actually want to exit my program, the app I'm using is forced close and I'm dumped on the home screen and asked to enter my pin to add some channel I don't want to add. Why does Play/Pause function as the Pause button when I'm watching TV, but as the "click ad" button when my TV is paused, while the OK is button is normally the "click something" button but when I'm on pause becomes the Play button? Why can't Play/Pause just always be Play/Pause and use the OK button to click on screensaver ads? Also, why do I get a timed prompt to cancel if I click the Netflix button on my remote, or use a voice command to request a different app, but clicking on an ad while my TV is paused can eject me from my current app with no confirmation required? The unintuitive reversal of expected button functions wouldn't be nearly so bad if I could at least cancel these accidentally ad clicks before it closes the app I was using. Please, please, I am begging you to do something about this. Make the Play/Pause button only Play and Pause.Solved1.5KViews3likes1Comment
AGAIN Roku app cannot find IP address of Roku Express
UPDATE TO ORIGINAL POST: I thought I had found a solution to this problem by turning off the privacy settings on my iPhone WiFi settings. This stopped working pretty quickly. Then the app started working randomly again for a few days, without having to change any iOS settings! Unfortunately, the situation has now reverted to not being able to connect. I have confirmed that the app works with Roku’s at other houses. My internet provider says the issue is not theirs. Does Roku have a solution yet? My roommates and I have been using the Roku app as a remote for our Roku Express specifically because of the ability to play audio through headphones and not disturb each other. It was working for months, but in the past few weeks the app would randomly drop the connection then have to reconnect. Today, the app could not connect to the device at all. I have restarted the app and the device, checked the WiFi setting, and even factory reset the device. The phone and the device are linked to the same WiFi, the IP addresses are both 192.168.1.XX. No VPNs are involved. The connection on the Roku device says it is excellent. When I try to connect manually with the IP address, the app says there is no device found there. I am inputting the correct address, as I am copying it directly from the “About” section from my TV screen. Control by mobile apps on the device is set to default. The WiFi is Spectrum. We only have one network available, and we cannot even access the Access Point settings. The phones have local network access enabled for the app. We have tried with multiple phones, all iPhones running the latest iOS, so we believe it is a problem with our device or the app, not the phones. We have gone through every step given by Roku’s troubleshooting guide, and nothing has changed.Solved5.4KViews1like8CommentsRoku Enhanced Remote no longer controls Sceptre tv volume and power
My Roku remote always controlled the volume and power on my Sceptre tv, but a few days ago it just stopped. I've tried reprogramming the remote in setup and none of the codes stop the music from playing, and setup says it won't work with this Sceptre tv. I've tried a handful of different brands hoping one of their codes would work and still nothing. Any suggestions? Thanks in advance15KViews1like44Comments