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  1. Roku Community
  3. Tag: Error code
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  • Slimey-'s avatar

    Refuses to update to 13.1.4.1512 (error 004)

    3800X refuses to update to 13.1.4.1512 from 13.0.0.24056, gives error while download is at 85% every time with update error 004, tested on home network with xfinity, at work and Verizon hotspot on my phone and get same results. When it errors out I press Ok and am just left with a background. Tried steps at https://community.roku.com/t5/Wi-Fi-connectivity/Update-error-004-over-and-over/td-p/914263 reboots, changing the update server method, factory defaults, recovery mode, nothing works. I have another hisense roku tv that works fine over the same wired and wireless network at home so what gives?
    Solved
    Slimey-
    8 months agoPlace TVs & playersTVs & players
    3.7KViews
    0likes
    16Comments
  • kapsinger's avatar

    Says not enough memory to run YouTube even though had been

    we have removed channels we don't use. Our connection is good as checked it. trying to figure out how to fix this issue. would love a person to help but can't find any way to do so Maybe someone here knows what to do
    Solved
    kapsinger
    10 months agoPlace Apps & viewingApps & viewing
    16KViews
    2likes
    10Comments
  • Sunflowerz's avatar

    "not compatible with this signal" ultra device

    I get the boot up menu with the Roku flashing at the beginning then flashs a green screen and then it says me that it's "not compatible with the signal" I have no idea what's wrong. It was working just that morning. All settings were fine. I've tried a new HDMI cord and it still does not work and changing ports does not work. HELP! Roku Ultra (4640 series) x
    Solved
    Sunflowerz
    11 months agoPlace Apps & viewingApps & viewing
    638Views
    0likes
    3Comments
  • milrad's avatar

    Roku not updating F1TV to current version (HDCP error code is 020)

    Current app version is 3.16. On my Roku, it is 2.0. I have deleted the app, restarted the Roku, and reloaded the app 5 times. The Roku itself is up to date. Why is it not giving me the current version? I am now getting HDCP 2.2 errors (only with this app, not others), but I can't troubleshoot that when I'm on an old version of the app. Error code is 020.
    milrad
    12 months agoPlace Apps & viewingApps & viewing
    1.6KViews
    0likes
    4Comments
  • CrankyB's avatar

    Acorn TV suddenly stopped working on Roku Streaming Stick +

    Having the same blasted problem starting a week ago: Access to this resource is forbidden by access policy 2019-403000-000 I switched to T-Mobile a month and a half ago and things were working fine until last week. I do not have a VPN. Acorn customer service told me it’s a tech problem and that they’ve put the tech team on the problem, but I have yet to hear anything back from them after a week and the problem is still ongoing.
    CrankyB
    12 months agoPlace Apps & viewingApps & viewing
    536Views
    0likes
    1Comment
  • Jonesmonique251's avatar

    My Roku onn tv won’t connect to my WiFi and won’t update. (Error 003)

    My Roku onn tv won’t connect to my WiFi and won’t update. My other TVs are connected, so it isn’t my WiFi but I keep getting a “can’t update software. Please wait a few minutes and try again. Error 003”. I performed a factory reset twice, rebooted my WiFi, used two mobile hotspots. The tv just won’t connect to no WiFi. I’m at a loss, I purchased this tv May 6, 2024 and only after 5 months the tv has a connection issue. Wow.
    Jonesmonique251
    12 months agoPlace TVs & playersTVs & players
    814Views
    0likes
    1Comment
  • jonr100's avatar

    Roku Streaming stick having an issue with error code when updating

    Factory resetted the Roku stick and on connecting to 2.4ghz wifi, it connects successfully but then it tries to auto update and it errors out. Actionid 0 err 0: -4 I have tried everything suggested, 2.4ghz wifi, mobile hotspot, secret menu update server cycle to get off beta to release. Nothing works, and I'm left with an expensive piece of plastic. Please help.
    Solved
    jonr100
    2 years agoPlace TVs & playersTVs & players
    1.3KViews
    0likes
    3Comments
  • dprince2020's avatar

    Error code 103 new Roku account

    Trying to connect brand new Roku. Connected to wireless internet but device won't pass software update and give error code 103 (try again or cancel). What's really weird is the device is connected to wireless internet but can't get past the software update screen. I repeated the process with an ethernet cable and got the same result (error code 103). I also tried a different TV and the same result. Does anyone else have this problem and have it solved? Frustrating as **bleep**.
    dprince2020
    2 years agoPlace TVs & playersTVs & players
    770Views
    0likes
    1Comment
  • JVBranson's avatar

    Save pictures in photo stream deemed inappropriate

    You deleted some of my pictures and deemed them inappropriate. For Christ sake it was my grandson on the beach with no shirt on!! Is he supposed to wear a shirt on the beach??! This is ridiculous!
    JVBranson
    2 years agoPlace Apps & viewingApps & viewing
    839Views
    0likes
    1Comment
  • shafiqjetha's avatar

    Apple TV app not loading - change the Audio Mode to Stereo

    For anyone that comes here with this issue, You actually need to change the Audio Mode to Stereo. Don't ask me why but after I did this it started working fine. Here is a screenshot of what the menu looks like. You get here by going to the Roku box's settings page, then Audio, then Audio Mode and this should be set to Stereo as seen here:
    shafiqjetha
    3 years agoPlace Apps & viewingApps & viewing
    1.2KViews
    1like
    0Comments