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  1. Roku Community
  2. Tag: Can't connect to network
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  • Asw21's avatar

    How to fix Roku not finding any WiFi or Wireless networks

    My Roku model 3900x is not finding any wireless networks when I scan for networks, even though this same roku was working a few weeks ago. I have tried scanning over the past couple weeks since the connection was lost, and I am still having the same issue. Every other wireless device can connect to the WiFi except the roku, and I have already tried resetting.
    Asw21
    6 years agoPlace TVs & playersTVs & players
    129KViews
    4likes
    104Comments
  • Chloto's avatar

    Roku keeps disconnecting from Wifi

    My Roku (32S321) keeps disconnecting from my wifi as of late, and when it disconnects I try to reconnect but it spits out error code 014.30 and 014.40. I have done everything the support has told me- unplugging, replugging, restarting- I even factory restarted and yet to no avail. Before this my TV was working perfectly fine with the internet. How can I fix this.
    Chloto
    3 years agoPlace TVs & playersTVs & players
    8.8KViews
    0likes
    12Comments
  • luke4812's avatar

    Wireless Network troubleshooting Netgear AX1800 router

    I'm having issues connecting to my wifi. My Roku is a Roku Express (3930, 3931 series) # I'm using a Netgear AX1800 router. For my phone, I had to change the wifi settings to use the device's MAC address. It sees the network, but when I enter the password it will not connect. None of the stages have a checkmark when it fails.
    Solved
    luke4812
    3 years agoPlace TVs & playersTVs & players
    3.7KViews
    0likes
    6Comments
  • Fluxman's avatar

    Stuck in reboot loop on wireless scan

    In my case, Samsung TV, the only thing that ultimately worked was to unplug the Roku stick from the HDMI connection on the TV and replug in.
    Solved
    Fluxman
    2 years agoPlace TVs & playersTVs & players
    2.3KViews
    0likes
    3Comments
  • Peahead's avatar

    Help with fix of error code 009

    How do I fix code 009
    Solved
    Peahead
    2 years agoPlace TVs & playersTVs & players
    2.3KViews
    0likes
    5Comments
  • kennybobby's avatar

    what to do when network password unattainable

    was given a ROKU express 4K, someone picked it up at a sale and there is no chance of finding out the password that was previously established. my vizio tv shows a DIRECT-roku-YNX-EB4982 network available, but of course its secured and have no clue what to do for the password. with no clue ho to proceed, i have pushed the reset button in the back and have unplugged the unit, no help. not sure what this means but last night it appeared as if i got a 'main menu- home screen' pop up...and today, says-- lets get started and has language choices (but still am NOT connected to a network) help!
    kennybobby
    2 years agoPlace TVs & playersTVs & players
    2.1KViews
    0likes
    2Comments
  • Nolatty's avatar

    No networks show up after scanning

    Hello, my Roku express 4k+ 2021 won't connect to my WiFi, meanwhile my phone is connected and showing 12 other networks. I tried restarting it, restarting my WiFi, network connection reset, and nothing has made a difference. When I hit the “scan again button” the loading screen appears for a second before disappearing and showing no WiFi networks, not mine or my neighbors. this issue happens occasionally but usually is fixed by a restart
    Nolatty
    2 years agoPlace TVs & playersTVs & players
    1.9KViews
    0likes
    3Comments
  • MMG8500's avatar

    Roku Express won't connect to the wifi any more, but it works on my phone's hotspot

    Won't connect to the wifi any more, but it works on my phone's hotspot. Other Rokus and devices here still connect with no issues or adjustments. What changed in 2 hours? Not the password, not the router settings, not the TV. Swapped the HDMI cable, did all the resets. Even changed the wifi password. Still zilch on this one Express connecting with the correct password. What did I miss?
    MMG8500
    2 years agoPlace TVs & playersTVs & players
    1.6KViews
    0likes
    4Comments
  • Denis819's avatar

    Roku device not connecting to my wifi

    Same here both roku stick wont connect
    Denis819
    2 years agoPlace TVs & playersTVs & players
    1.4KViews
    0likes
    5Comments
  • jonr100's avatar

    Roku Streaming stick having an issue with error code when updating

    Factory resetted the Roku stick and on connecting to 2.4ghz wifi, it connects successfully but then it tries to auto update and it errors out. Actionid 0 err 0: -4 I have tried everything suggested, 2.4ghz wifi, mobile hotspot, secret menu update server cycle to get off beta to release. Nothing works, and I'm left with an expensive piece of plastic. Please help.
    Solved
    jonr100
    2 years agoPlace TVs & playersTVs & players
    1.3KViews
    0likes
    3Comments