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commoguy46
Reel Rookie

advertisement for Roku WiFi service

I saw an ad on TV saying Roku has a Wi-Fi service for something like $9.95 a month. Is this true?

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AvsGunnar
Community Streaming Expert

Re: advertisement for Roku WiFi service

@commoguy46 

Just a little clarification on terminology.

Wifi is a local connection. (ie. your home network).  Wifi is a "wireless" connection to your network/router.  There is no costs associated with wifi and connecting devices to your network. (other than the purchase of a physical router or network equipment).

An ISP (internet service provider) is how you connect to the internet.  This is where a cost is incurred.  Your ISP may have provided you a modem or combination modem/router (the modem actually connects you to the internet) and then charges you a monthly fee for internet access and/or equipment rental.

Roku is not an ISP, so I think you may have just misinterpreted/confused the ad you were watching.

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Can you provide any details as to this ad so can possibly see where the confusion may have come from?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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commoguy46
Reel Rookie

Re: advertisement for Roku WiFi service

Thank you. I think I misunderstood they were talking about a streaming device not internet.

AvsGunnar
Community Streaming Expert

Re: advertisement for Roku WiFi service

@commoguy46 

If you are not familiar with Roku, start over on their homepage https://www.roku.com/ or feel free to ask here in the forums.

Roku basically sells streaming devices. (one-time purchases).  There is no monthly charge or anything to use Roku and view a bunch of free streaming channels/apps available to install on your Roku device.

https://www.roku.com/products/players

Roku does additionally offer subscriptions to different premium channels/apps/services that do have a monthly charge. (could be one of the ads you saw - an offer for a subscription to a channel/app/service).

There are so many scams that pop up the internet that it sometimes raises eyebrows/concerns here when a user asks about paying a monthly service to Roku that we try to determine if the user is asking about a legitimate add-on subscription or may be falling for a scam.

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, 4802, 4850, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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