Hi, @dnnswllgh.
Welcome and thank you for posting here in the Roku Community!
We understand that you're having an issue connecting to your Wi-Fi. No worries, we're here to help.
Review the tips below to fix common network issues for your Roku streaming device.
- Make sure you are using the right network and password. If you do not know the password, contact your Internet Service Provider (ISP) or the person who set up your wireless network.
- Check if other devices can connect to the same Wi-Fi® network. Test your internet connection using a phone, computer, or tablet that is connected to the same network. If your other device is not working, reach out to your ISP for further help.
- Restart your Roku device. To restart your device, you can either unplug the power cable, wait a moment, and then reconnect it, or go to Home > Settings > System > Power > System Restart
- Restart your router.
- Test your Wi-Fi signal. Learn how to improve your wireless connection.
Furthermore, you may visit this support article on how to fix internet errors and issues on your Roku streaming device
Hope this helps!
Regards,
Reynan
Reynan L.
Roku Community Moderator
