Wi-Fi & connectivity

[dahrens]

Will I lose all of my down loaded apps if I do a factory reset ?

[renojim]

@dahrens, as long as you link the TV to the same Roku account all of your installed apps will be reinstalled.  They'll appear in a different order on your Home Screen and you may have to sign into some apps again.  All of your purchases and subscriptions paid through Roku will be restored.

[Fetch01]

Been there, done this.

Did not solve the problem. Still will not connect.

Factory reset, restart tv, restart Internet.

It's simply a junk ROKU stick.

FIX IT!!!

[RokuRhea-V]

Hey @Fetch01 
It looks like you have an unstable connection. Please provide details so we can investigate.  

• Have there been any recent changes to your network or internet service provider?
• What error message or code do you see when trying to connect?
• When did this issue first occur?

Please keep us updated!

Thanks,
Roku Community Team