Wi-Fi & connectivity

[PBandJ]

All three of my wireless Roku devices suddenly say "no connection". Wireless works for my computers and phones. I powered off the Roku's and the router. And I reset the wireless password on the Roku devices. Still no connection.

Was there a firmware update that messed with internet connection?

[PBandJ]

Correction, all 4 of our Roku devices have no connection. Wireless internet continues to work with our computers and phones.

[makaiguy]

For each of your 4 Rokus:  What model and model number is shown via Settings/System/About?

For a sampling of your other devices that do connect to your local network, what WiFi channel number do they report they are using?

[PBandJ · Accepted solution]

It took me a few hours to figure out the problem. The guest channel on my router went bad some time overnight. I connected the Roku devices to the main wifi channel on the router and it works. Time to get a new router. Thank you for the response.

[RokuRhea-V]

Hey @PBandJ,

Thanks for sharing your workaround for the connectivity issue! It's great to see the community helping each other. Feel free to reach out if you have any questions or need assistance! 

Cheers!💜

Roku Community Team