Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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RokuJanadeeK
Community Moderator
Community Moderator

Re: Trouble with setting up in dorm says password is incorrect

Thanks for the update, @Jklutts.

We are happy to continue assisting.

May we know what specific error code you've been receiving? Could you try a mobile hotspot just to check if your device would connect to a different network? Have you tried to perform a network reset on your device just to make sure it is rebooted?

We'd appreciate a follow-up regarding this one.

Best regards,
Janadee

Nadee K.
Roku Community Moderator
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