Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Starlink IP addresses causing disconnects?

Will Roku stay connected when Starlink switches satellites, as it does periodically?

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Community Moderator
Community Moderator

Re: Starlink IP addresses causing disconnects?

Hi @Gander,

Thanks for your first post in the Roku Community!

We understand that your Roku device may be having trouble connecting to your home network.

As a first step, we recommend rebooting both your wireless router and your Roku device.

We would also suggest checking out some wireless troubleshooting tips to see if it resolves your issue here: How to connect your Roku streaming device to the internet using Wi-Fi or Ethernet | Official Roku Su...

If none of the suggestions resolved the issue, please reply back and we will be able to assist you further.

Best regards,

Mary F.
Roku Community Moderator
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