Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ann89
Newbie

Short power outage all 4 Roku sticks not working.

All 4 sticks worked last night. All TVs were off and we had a short power outage.  Hours later tried to use Roku.  Home screen says not connected. (wifi is working) tried to use remote to reconnect and it won't do anything. changed batteries. etc. unplugged to reboot.  nothing. the same for all 4 Roku sticks.

Now I can't even power the TV on & off with Roku remote. The Roku's are not that old. Please help!

0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: short power outage all 4 Roku sticks not working.

Try restarting all of your network equipment again (gateway/modem/router) and then wait a few minutes and restart one of the sticks from Settings->System or Settings->System->Power.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
john4669
Reel Rookie

Re: short power outage all 4 Roku sticks not working.

I am also experiencing this.  A restart does not work.  I have to physically unplug the USB from the Roku stick and plug it back in.  I suspect they are using a low quality power supply.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.