Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Stephsnow
Newbie

Re: Roku won't update not showing home screen

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I’ve factory reset mine 10 times now and still says “update now” and when it does still gets nothing but the wallpaper on the Home Screen 

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errolmcinnes
Channel Surfer

Re: Roku won't update not showing home screen

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Roku shut down the server that updates devices. Any device that is factory reset after July 1 2024 must be discarded and replaced. This was Roku's idea to make consumers replace all their devices that are more than six months old. The device does indeed connect to the internet, but it is bricked, and has no way to update. Thanks for everything Roku. I'm done with them. They bricked two of my tvs, and three Roku express devices, all less than a year old. 

Erolas
Newbie

Re: Roku won't update not showing home screen

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It certainly seems that way. If you factory reset your device and now cannot reach the update server with 003 error, you are screwed. Your device is junk. I would hate to think they did this on purpose. I have seen many, many people having the same issue and Roku is doing nothing about it.

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