Features, settings & updates

[bdog07]

I just installed a 4th Gen Tablo on my TCL Roku TV. TV and Tablo both hooked up through ethernet to router. I have two more TVs....one is a Roku Express and one is a Roku Express 4K, both are set up to connect via wifi.

On the Roku TV, I can see the Tablo app on the home screen. on the two wifi TVs, I cannot see Tablo on the home screen and when I go to channel store to search for it, it does show as installed. I click on it and MOST of the time it will open and work. When I go back to the Home Screen, it is still missing.

I have restarted Modem/router, Tablo, and Rokus and nothing has worked. any suggestions?

[renojim]

We've seen this happen for a number of apps.  The solution is to remove the app and reinstall it.  See this post from @makaiguy for detailed instructions:

https://community.roku.com/t5/Channels-viewing/YouTube-app-not-on-homescreen/m-p/1045683/highlight/t...

[bdog07]

I have already done that more than once. That did not fix it.

[bdog07]

Apologies....I just tried the removal process included in the link you provided and that actually seemed to do the trick, Thanks @renojim!

[tjm2002]

How can I remove the app if it doesn’t appear in the Roku Home Screen?

[bdog07]

Here are the instructions that worked on my Roku but also included the link to the page with the instructions:

https://community.roku.com/t5/Channels-viewing/YouTube-app-not-on-homescreen/m-p/1045683#M184193

VIA ROKU "CHANNEL INFO" SECRET SCREEN"
[Caveat: "Secret Screens" are not officially supported by Roku, may not work on all models, and may be withrawn without notice.]  
 
CAUTION some of the items listed on the resulting Channel Info screen are required for Roku operation.  Be sure you ONLY remove installed channel apps.
 
•  Access the CHANNEL INFO screen using the remote:  Home (5x), Up (2x), L, R, L, R, L  
 
•  Scroll down the channel app list to find the channel you want to remove   
 
•  Select, then Remove Channel, then Home
 
 •  Restart:  Settings/System/Power <if present otherwise skip>/System restart

[tjm2002]

Thanks, I finally got it to work.