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Roku stick drops wifi connection after Xfinity outage
The Xfinity cable on our street was severed. After it was fixed, all my Roku sticks will not stay connected to my wifi. I can setup a connection, it shows on the TV screen that it is connected, but as soon I I try to stream something there is no connection. Before the Xfinity cable broke, every thing worked perfectly.
The question is what would be changed in some internal modem or router setting that would do this. At the same time, I can't see my network printer.
Xfinity check their settings, I've rest the modem and router to no avail.
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Re: Roku stick drops wifi connection after Xfinity outage
Do you have access to the router? And have you installed an app like WiFi Analyzer for Android or something similar for iPhone? I ask is its possible the router channel selection is set to 'auto' and its picking channels that are highly congested. So if you install the app you'll be able to see how many others are using the same one as you are the disable the auto selection and set the channel to one with less congestion. If you can't access the router, contact Xfinity and find out how
Mill Valley, CA
Jonathan
Roku Ultra 4800R; LG OLED55B7A, ONKYO TX-NR636, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds. Motorola MB8600 modem. Asus RT-AX86S WiFi 6 router. Western Digital Power Line network adapters
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Re: Roku stick drops wifi connection after Xfinity outage
Unplug both the router and modem from power for about a minute. Plug modem back, wait until modem connects back to the ISP, plug back in router, let it boot up. Then try resetting each of the sticks like they were new and set up the network again and see if that helps. In addition to the other post with a wi-fi analyzer, my other suggestion would try factory resetting your router and set it up again if neither of those things work.
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Re: Roku stick drops wifi connection after Xfinity outage
It’s was just the router. It’s seems obvious now.