Every time I turn on my TV it says it does not have a Wi-Fi connection, when I select a connect to Wi-Fi it loads indefinitely. The only way it’s reconnecting is if I go into settings and restart the device, I am having to restart the device every time I turn on the TV. It’s a Roku TLC TV.
Hi, @emilyclarice
Thanks for the post, and welcome to the Roku Community.
We appreciate you sharing your concern with us about connecting your Roku TV to your network. We're here to help. Kindly follow the troubleshooting steps below to resolve the issue.
Restart your Roku TV. Use the following steps to restart your streaming device from the Settings menu.
Restart your modem and router. Use the following steps to restart your modem and router.
Once this has been performed, kindly check the status of your Roku TV or Roku device if it maintains a connection. Keep us updated on what you find out.
For more information, you can visit this support article on How to fix internet errors and issues on your Roku streaming device
Keep us posted on what you find out, and we'll assist you further.
Best wishes,
Kash
Hi, @emilyclarice
Thanks for the post, and welcome to the Roku Community.
We appreciate you sharing your concern with us about connecting your Roku TV to your network. We're here to help. Kindly follow the troubleshooting steps below to resolve the issue.
Restart your Roku TV. Use the following steps to restart your streaming device from the Settings menu.
Restart your modem and router. Use the following steps to restart your modem and router.
Once this has been performed, kindly check the status of your Roku TV or Roku device if it maintains a connection. Keep us updated on what you find out.
For more information, you can visit this support article on How to fix internet errors and issues on your Roku streaming device
Keep us posted on what you find out, and we'll assist you further.
Best wishes,
Kash