My roku tv will connect and then disconnect from my wifi. I have already reset my network and updated the system. It didn't help.
Hello! @AD127,
Thank you for your post in the Roku community!
We appreciate you contacting us regarding your Roku TV repeatedly disconnecting from your WiFi. We're pleased to offer our assistance.
Troubleshooting steps
You can connect your streaming device to a mobile hotspot as a temporary workaround to ensure that it is not experiencing an issue.
For additional troubleshooting steps, please see this article: How to fix internet errors and issues on your Roku streaming device.
If the issue persists, we recommend to Perform a manual factory reset.
Please keep us posted on what you find out. We will happily continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar
Hello! @AD127,
Thank you for your post in the Roku community!
We appreciate you contacting us regarding your Roku TV repeatedly disconnecting from your WiFi. We're pleased to offer our assistance.
Troubleshooting steps
You can connect your streaming device to a mobile hotspot as a temporary workaround to ensure that it is not experiencing an issue.
For additional troubleshooting steps, please see this article: How to fix internet errors and issues on your Roku streaming device.
If the issue persists, we recommend to Perform a manual factory reset.
Please keep us posted on what you find out. We will happily continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar