Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MH0
Newbie

Reset router on a new Roku

My new Roku keeps saying reset router. It is not a smart TV. My older Roku on my other TV works fine.

0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: Reset router on a new Roku

It's probably telling you that you should try restarting all of your network equipment - gateway/modem/router.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
makaiguy
Community Streaming Expert

Re: Reset router on a new Roku

@MH0-

You have a better chance of getting the help you need if you can supply some additional information.

  • The model (and model number if you know it) of your Roku. (This is ALWAYS a good idea when asking for help.)
  • Believe it or not, who is your internet supplier?
  • How do you get to the point that the "reset router" message is shown?
  • The full and complete text of the "reset router" message.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.