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RMarlynV
Newbie

Repeatedly lose connection when watching NFL Sunday Ticket on UTUBE TV

Using Roku stick setup. Works fine except when watching NFL Sunday Ticket on UTubeTV Repeatedly loses Wi-Fi connection

Labels (2)
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2 REPLIES 2
JWS9518
Channel Surfer

Re: Repeatedly lose connection when watching NFL Sunday Ticket on UTUBE TV

Try uninstalling the app and then reinstalling it.

Also, you can try restarting your Roku and/or your router and see if that helps.

RokuJohnB
Community Moderator
Community Moderator

Re: Repeatedly lose connection when watching NFL Sunday Ticket on UTUBE TV

Welcome to the Roku Community, @RMarlynV!

Thanks for letting us know about this issue you had with the NFL channel, which lost its Wi-Fi connection. We're happy to investigate and gather more details to look into this problem thoroughly. Can you please provide the following information below?

  • Is this the only channel you're experiencing problems with?
  • Are you getting any error messages or codes?
  • What troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,
John

John
Roku Community Moderator
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