Wi-Fi & connectivity

[RMarlynV]

Using Roku stick setup. Works fine except when watching NFL Sunday Ticket on UTubeTV Repeatedly loses Wi-Fi connection

[JWS9518]

Try uninstalling the app and then reinstalling it.

Also, you can try restarting your Roku and/or your router and see if that helps.

[RokuJohnB]

Welcome to the Roku Community, @RMarlynV!

Thanks for letting us know about this issue you had with the NFL channel, which lost its Wi-Fi connection. We're happy to investigate and gather more details to look into this problem thoroughly. Can you please provide the following information below?

• Is this the only channel you're experiencing problems with?
• Are you getting any error messages or codes?
• What troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,
John