Wi-Fi & connectivity

[Stressedlady41]

I have plusnet broadband and 2 ROKU tvs and I'm struggling to connect either of them to my WiFi? Please please help? Getting so frustrated!! 

Thank you anyone that can help!!

[renojim]

What happens when you try to connect?  Any error messages or codes?  Do you know if you're using a 2.4GHz or 5GHz channel?

Have you tried contacting their "award-winning, UK based customer support"?  🙂

[Stressedlady41]

To be honest...I have no idea? It says its connected, but I am unable to access the freeview channels? Any suggestions would be most appreciated!!

Thank you 😊 

[renojim]

Do apps other than the freeview ones work?  You all in the UK have strange TV rules and my understanding is that not all Roku TVs can get all the UK channels.