Wi-Fi & connectivity

[ripplidr]

I tried the manual connection and it did not work. I checked the ip address several times. Still does not work.

[RokuTakashi · Accepted solution]

Hi, @ripplidr 

Greetings, and welcome to the Roku Community.

We appreciate you for reaching out and letting us know about the concern you have encountered with your Roku device, and we'd be happy to help. Let's perform troubleshooting steps to address this issue and get you connected to your network.

1. Restart your Roku device and your router.
   
   
   1. To restart your Roku player, go to Settings > System > System restart. To restart your Roku TV, go to Settings > System > Power > System restart. You can also unplug the Roku device from the power source, wait a few moments, and then reconnect it.
   2. To restart your router, check the instructions from your ISP or router vendor. In some cases, you can simply unplug it and plug it back in, and in other cases it may require pressing a reset button on the device.
      
      Note: It will take a few minutes for both devices to completely restart.

For more information on troubleshooting steps and guidelines, please refer to this support article. What should I do if I cannot connect to my home network or the internet?

We hope this addressed your concern, and feel free to let us know if you have further concerns or inquries.

Best wishes,
Kash