Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Need help setting up new Roku

New Roku detects a signal but says its weak, hooks up anyway. Says it's going to download the latest updates, says it will start after this update but just keeps making me start all over again with choosing a language. One big hopeless circle.

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Community Moderator
Community Moderator

Re: Need help setting up new Roku

Hi @kesarswet,

Welcome to the Roku Community!

We understand that you are having trouble setting up your Roku device. We're happy to help. What device are you using right now? (e.g., Roku Express, Roku Stream Bar, Roku TV; specify TV) How are you powering your device? How far are your modem and router from your Roku device? With detailed information, we will be able to assist you further.

All the best,


Eunice L.
Roku Community Moderator
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