Hi @Elizza,
A warm welcome here in the Roku Community!
We'd like to know more about the issue that you're experiencing with Roku. What device are you using right now? (e.g. Roku Express, Roku Streambar, Roku TV – specify TV) Are you getting an error message or code? How are you powering your Roku? What troubleshooting steps have you taken so far?
With detailed information, we will be able to assist you further.
Thanks,
John
John
Roku Community Moderator